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Privacy Policy

Last updated: November 2, 2025

If you have any questions or concerns about this policy or your data, please contact us at iceberglighting@gmail.com or 720-800-8002
We do not transfer or share customer data with any external organizations under any circumstances, including with customer consent.

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.

  • Company (referred to as either “the Company”, “we”, “us”, or “our” in this Agreement) refers to Iceberg Christmas Lights.

  • Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history among its many uses.

  • Country refers to Colorado, United States.

  • Device means any device that can access the Service such as a computer, cell phone, or tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company.

  • Website refers to Iceberg Christmas Lights, accessible from https://icebergchristmaslights.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address

  • First and last name

  • Phone number

  • Address, city, state, ZIP/postal code

Usage Data
Usage Data is collected automatically when using the Service and may include information such as your IP address, browser type, browser version, pages visited, and time spent on pages.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information.

You can choose to disable cookies in your browser settings; however, doing so may affect the functionality of some parts of our Service.

Use of Your Personal Data

We may use personal data for the following purposes:

  • To provide and maintain our Service.

  • To manage your account.

  • To fulfill service requests or purchase contracts.

  • To contact you via email, phone, or SMS regarding updates or services.

  • To provide you with information about related services unless you opt out.

  • To analyze data and improve our Service.

We will never sell your personal data. We do not transfer your data to any external organizations under any circumstances, even with your consent.

SMS Messaging Compliance

Iceberg Christmas Lights may send you text messages for both transactional purposes.

To opt out of future communications, text STOP or UNSUBSCRIBE.

SMS Message Types:
Iceberg Christmas Lights sends the following types of text messages:
– Appointment confirmations
– Appointment reminders
– Service updates related to your lighting installation
– Responses to customer-initiated inquiries
– Schedule changes or cancellations

Message frequency varies. You will receive typically 3-5 messages per installation project. 
Reply STOP to opt out or HELP for assistance at any time.
Message and data rates may apply.


These messages fall under two categories:

1. Transactional & Customer Care Messages (Grasshopper)

Iceberg Christmas Lights sends text messages for transactional and customer care purposes only. By providing your phone number and consenting to receive texts, you consent to receive the following types of messages from our business number (720-800-8002) using our phone service provider, Grasshopper:

Account Notifications:

  • Appointment confirmations
  • Appointment scheduling notifications
  • Installation date and time confirmations

Customer Care Messages:

  • Responses to customer inquiries sent through our website or business number
  • Service updates related to your lighting installation
  • Schedule changes or cancellations
  • General customer support responses

Message Details:

  • Message frequency varies based on your service needs, typically 3-5 messages per installation project
  • Message and data rates may apply
  • Reply STOP to opt out at any time
  • Reply HELP for assistance at any time
  • You can also contact us at 720-800-8002 or iceberglighting@gmail.com

Mobile opt-in information is never shared with third parties.

2. Marketing Messages (Jobber)

From time to time, you may choose to receive marketing or promotional text messages (such as early booking discounts or seasonal offers) through our scheduling and invoicing platform, Jobber.
These messages are optional and sent only to customers who have explicitly opted in through Jobber’s consent checkbox.
Jobber’s system may use its own opt-out keyword (for example, STOP MKT) to unsubscribe you from marketing messages while still allowing service notifications.
All such messages are governed by Jobber’s internal compliance system and privacy policy, which ensures that customer data and mobile opt-in information are not shared with third parties.

Regardless of the platform, Iceberg Christmas Lights will never sell or share your phone number or opt-in data with external organizations.

Data Sharing

  • Customer data is not shared with third parties for promotional or marketing purposes.

  • Mobile opt-in and consent data are never shared with anyone for any purpose.

  • Any other data sharing mentioned elsewhere in this policy excludes mobile opt-in data.

Data Protection Measures

We have implemented strict access controls to prevent unauthorized sharing of your data.

Retention of Your Personal Data

We retain your data only as long as necessary to provide our Service and comply with legal obligations.

Disclosure of Your Personal Data

We may disclose data if required by law, to protect our rights, or to comply with legal obligations.

Security of Your Personal Data

We strive to use commercially reasonable means to protect your personal data, though no method of transmission is 100% secure.

Analytics

We use Google Analytics to understand how visitors interact with our website.
For more information, visit Google Privacy & Terms.

Children’s Privacy

Our Service does not target or knowingly collect data from children under the age of 13.

Links to Other Websites

Our website may contain links to other websites not operated by us. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically and will post the new version on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 iceberglighting@gmail.com
📞 720-800-8002
🌐 https://icebergchristmaslights.com/contact-u